Erin was a great
Erin helped me sort out my personal rooms, most of the in this on the 20 mins Hence included calling me back immediately after she called the resorts to ensure
Thank you so much quite getting sharing your own remark with us. It is wonderful observe that you had a confident feel
Kylie P was exceptional
Kylie P is actually exceptional in helping me personally function with my vacation, you to definitely label and you may she arranged everything away, I gotten a steady stream of email updates given that she worked the lady method from the hotel scheduling change to your lodging.
Many thanks for stopping by and giving us certain feedback. We pleasure ourselves on providing exceptional support and they are happy to listen it was the actual situation to you
Terrific customer support.
Kylie P fixed my personal Artist dating sites thing instead of mess around and you will is very sincere and you can smiling at the same time. A pleasure to handle and you can a sensational support service member with the team.
Hello George, many thanks for your 5-star feedback. Great to understand that Kylie is actually terrific and you are clearly happier along with your feel.
Wendy Phan given fantastic provider…
Wendy Phan provided fantastic service within my newest inquiry. We was not in a position to book on this occasion however, she’ll be my personal check out girl to possess my second escape 🙂 thank you
Customer service Champion!
We acquired advanced support service from Wendy Phan who assisted myself with my Bali experience. She is actually thus amicable, knowledgable and beneficial. I am able to recommend the woman so you’re able to family and you can collegues.
Bali is back!!
Hello Michelle, thank-you for your remark and you may recommendation. We look ahead to viewing your with the numerous escapes!
Lilly V has made my personal year!
Lilly V makes my personal season! We failed to guide on line thus rang & I’m very happy Used to do. She had united states finest flights, lengthened day & a far greater contract. She are thus instructional, friendly, friendly & ready to assist. Perhaps among the best customer care someone You will find worked having. Our company is So enthusiastic about us escape. Thanks Lilly V & LuxuryEscapes.
Hello Ayla, thanks because of it lovely overview of Lilly. She really is amazing and you will pleased you to definitely she helped while making your own sense outstanding. Hopefully you’ll have a gorgeous time on your next family members holiday!
Wendy is perfect for
Wendy Phan is great for! With offspring it’s hard to acquire travel destinations that suit folk. Wendy got enough time to partner with all of our restrictive have to haves checklist and you may got enough time knowing our state.She try successful, elite together with great insight into section/will set you back suited to our issues. Could well be going right through luxury (and you will Wendy) for everybody the coming holidays from now on.
Hi Helen, many thanks for your 5-celebrity feedback. We have been very happy to be aware that Wendy assisted and also make your experience good you to. She’s indeed fantastic!
A fantastic service of Christine Meters
About 2 weeks back we had been on account of fly from NZ to Fiji,Unfortunately 2days just before departure I experienced covid thereby the journey needed to be terminated. To be honest seeking contact your call center is therefore frustrating. becoming told I was 899 on the waiting line are really unsatisfying.Fundamentally i did listen to back and the different ladies we talked in order to towards some other days was in fact empathetic and kind and you may gave united states confidence on having the ability to rebook the holiday.The difficulty was we leftover providing other advice therefore the follow due to are sluggish.We stored the newest line for over an hour or so looking to access struggle help in addition to range would not acknowledge my count for an excellent callback.The good news is eventually we had on to Christine Meters and you may she are unbelievable! Exactly what generated the difference? She knew the items we faced and you can grabbed brief action to answer him or her.She got high interaction with our company about what she was heading doing and put day frames to get connected and you will leftover to those.Fundamentally we had been taking somewhere! She extremely ran the other kilometer for all of us and we also see the girl procedures that have fixed the problems.She settled the difficulties for the 2days we had been waiting to function with for pretty much two weeks.Some tips:1) as soon as we wouldn’t get off a call back-number I became after said need to use + maybe not 00 when entering the matter.You may this article become upgraded on your telephone system?2) can i feel tasked a selected person to would the trunk and you may ahead regarding handling activities? Though your system ideas actions taken etcetera only a few,everything had been registered within our case and this provided so you can delays, dilemma and you will fury.If an individual people are sorting things aside it might have been plenty top due to the fact Christine did for people.I would and say that as soon as we heard out-of flight service they certainly were on the bookings quickly.Therefore overall whenever we had a man prepared to go the additional mile and follow up to discover the material fixed we are now actually pleased with this new quality therefore thank you so much again so you’re able to Christine.Judy Larking
Hello Judy, many thanks for taking the time to share the sense and i apologise you to definitely initial you had facts interacting with united states and receiving more recommendations. It is best that you be aware that Christine were able to help and you can assisted to answer your own scheduling things. I see their information and we will solution this to the people for additional remark. Best wishes, Luxury Escapes